Frequently Asked Questions

  • If my question is not answered below, how can I contact you?
    We’re happy to help! You can use the form on our contact page or connect with us at hi@magicandyco.com

  • Where can I find out more about the ingredients used in your candy?
    You’ll find ingredients, nutritional information, and allergy information about each product on our website when our shop launches in early 2023.

    I have allergies, can I eat your candy?
    Please note that at this time our candy is not manufactured in a certified nut/dairy/soy-free facility. If you have any further questions about specific allergens, please contact us.

  • When will MAGICANDY be available for purchase?
    We anticipate launching our magical sweets in early 2024. Please join our mailing list and follow us on Instagram, TikTok, and Facebook to be among the first to know when our first candies are ready to delight your senses!

    Where can I purchase MAGICANDY products?

    When we launch our line of candy, you’ll be able to purchase directly from us in our online shop and through our retail partners.

  • Where do you ship?
    We offer shipping within the continental United States. If you’d like your order shipped outside of this area, please contact us for more information.

    When will my order ship?
    Most orders are fulfilled within 3-5 business days. Once your item has been shipped, you will receive an email notification.

    Refund Policy
    For safety reasons MAGICANDY cannot accept returns or exchanges. We aim to please. If you are dissatisfied with your purchase, please contact Customer Support at hi@magicandyco.com and include your order number.

  • How do I join your mailing list?
    Enter your email address here to receive our email newsletters.


    How often do you send email newsletters?

    You can expect a sweet message to appear in your inbox about once a month.


    What might I expect to hear about in your email newsletters?
    Our newsletters share MAGICANDY news, including new product launches, promotions, new retailer partnerships, and more magical updates!


    How may I unsubscribe from your mailing list?
    To unsubscribe, click here and enter the email address to which you’re receiving our newsletters, or select the unsubscribe link found at the bottom of any of our email newsletters in your inbox.

  • Where are you located?
    MAGICANDY headquarters are located in New Orleans, Louisiana, USA.